Legal
Agreements
Customer Terms — US
How customers and Nash work together: roles, payment, data rights, dispute resolution, and the limited warranties Nash makes about the platform.
Read terms →Customer Terms — Canada
The Canadian counterpart to the customer terms. Same shape, governed by Ontario law and arbitrated in Toronto.
Read terms →Customer Terms — UK
UK customer terms, governed by English law. Includes the Uber UK Direct Merchant Agreement requirement and modern slavery prohibition.
Read terms →Customer Terms — Ireland
Irish customer terms, governed by the laws of Ireland. Dublin arbitration via the Law Society of Ireland, with EU Data Protection Laws and Irish anti-corruption references.
Read terms →Platform Agreement
The Marketplace Customer Terms of Service: platform access, Stripe payment processing, binding arbitration, and the Uber UK co-controller data clause.
Read agreement →Payment Terms
ACH and credit card authorization, Stripe processing, failed-payment interest, billing dispute path. Sits underneath the Platform Agreement.
Read terms →Delivery Provider Terms
The agreement between Nash and any delivery provider that fulfills orders through the platform: information, fulfillment, insurance, payment.
Read terms →Square Marketplace
Square Marketplace Terms — US
Terms for Square sellers using Nash for on-demand delivery. Square ODD Terms of Service prevail in the event of conflict with delivery-provider terms.
Read terms →Square Marketplace Terms — Canada
Canadian Square sellers. Toronto arbitration via ICDR Canada, C$100,000 liability cap, non-discrimination clause for the platform.
Read terms →Square Marketplace Terms — Australia
Australian Square sellers. New South Wales law, ACICA arbitration in Sydney, AU$100,000 cap, modern slavery prohibition, ACL carveout.
Read terms →Privacy & data
Privacy Policy
What we collect, how we use it, and the rights you have under GDPR, LGPD, and CalOPPA. Plus our Do Not Track posture and the analytics tools we run.
Read policy →Data Protection & Security Addendum
The DPA: Nash's processor obligations, breach notification timing, sub-processing, cross-border transfer safeguards, and audit rights.
Read addendum →Subprocessors
The third-party subprocessors Nash uses to provide the platform, with use case and processing location for each. Subscribe to email notifications when the list changes.
View list →Security & AI
Security
Encryption in transit and at rest, AWS hosting posture, SOC 2 Type II, access controls, and how to request our compliance package.
Read commitments →AI Policy
How Nash builds and uses AI responsibly: ethical principles, human oversight on critical decisions, vendor evaluation, and data handling.
Read policy →Questions about these documents
Email legal@nash.ai for contractual questions, or support@usenash.com for product-side privacy or security inquiries. For SOC 2 Type II reports, email support and ask for the compliance package.